Garden Route Tours & Activities 
Mountain and Forest Walk
Tour Feedback
Caring For The Customer
The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.
Bookings save for late bookings as referred to hereunder, are confirmed on the condition that
a non-refundable deposit, of a minimum of 25% of the total package price, is paid to BRS
within 14 days of confirmation of your bookings. You will be advised at the time of booking
what payment is required for your particular arrangements. The balance of the cost of your
travel arrangements must be paid no less than four weeks prior to departure. If your booking
is made within 4 weeks of departure, the total cost of your travel arrangements must be paid
at the time of booking. Please note: Failure to pay on time will mean that your booking cannot
be guaranteed, and the booking may be cancelled.
