Caring For The Customer
The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.
Pickup info: Mostly our guests arrive using their own transport but we can collect guests from Riversdale at an additional fee and most bus services do stop here to drop off or pick up passengers.
Notes:
Catered groups cannot exceed 6 guests and the hut can accommodate up to 12 guests self catering style. For groups exceeding 6, a guide's assistant is needed.
